The Quality Of Real Estate Services: The Notion And The Criteria

  • Yu.A. Chmykhov
Keywords: real estate services, the quality of real estate services, the result of a realtor criteria for assessing the quality of real estate services, confidentiality, timeliness, completeness real estate services.

Abstract

The article investigates the issue of the quality of the real estate services, defining it as legal requirements concerning the compliance of realtor actions with the contract terms, the development of criteria for quality assessment of the real estate services, the definition of the need of legislative consolidation of the term quality of providing real estate services.

The author concludes that the condition of the quality of real estate services is not an essential component of a subject of agreement on providing real estate services.

The quality of real estate services is determined by conditions of the contract, standard requirements and customer requirements agreed with the executor of the contract about the provision of real estate services.

The quality of services and quality of the result depends on executor (the realtor).

For proper implementation of the obligation of providing the real estate services, the legislation should consolidate the criteria of the quality of real estate services, which should include: privacy and compliance of the contract terms about providing the real estate services.

Compliance with the general rules of ethics during a providing the real estate services related with the activities of realtor as a professional on the real estate services market which is based on the principles of professionalism, cooperation, fair competition, priority the client's interests and non-discrimination of a client.

Published
2020-01-19